Welcome to Affordable Tyres. We are committed to protecting your personal data and respecting
your privacy.
This Policy outlines how we collect, use, safeguard your information in compliance with the
Nigeria Data Protection Regulation (NDPR) 2019 and other applicable laws.
Definitions
Personal Data: Information relating to an identified or identifiable natural person
Data Subject: Any individual whose personal data is being processed
Processing: Any operation performed on personal data, including collection, storage,
use, disclosure, and deletion
Data Collection
We may collect the following personal data:
Contact Information: Name, email address, phone number, and physical address
Transaction Data: Records of products purchased, payment details, and delivery
information
Technical Data: IP address, browser type, and browsing behavior on our website
Use of Data
Your personal data may be used for the following purposes:
Order Processing: To process and deliver your orders
Customer Support: To address inquiries and provide assistance
Marketing: To send promotional materials, with your consent
Improvement of Services: To analyze usage and enhance our offerings
Data Sharing
We may share your data with:
Service Providers: Third-party vendors assisting in operations like payment
processing and delivery
Legal Obligations: When required by law or governmental authorities
Data Retention
Your personal data will be retained only as long as necessary to fulfill the purposes
outlined
or as required by law.
Cookies
Our website uses cookies to enhance user experience. You can manage your cookie
preferences
through your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your data against
unauthorized access, alteration, or destruction.
Your Rights
Under the NDPR, you have the right to:
Access: Request a copy of your personal data
Rectification: Correct inaccuracies in your data
Erasure: Request deletion of your data under certain conditions
Objection: Object to the processing of your data for specific purposes
Contact Us
For questions or concerns regarding this Policy, please contact us at:
Affordable Tyres Limited
95, Marble House, Ogudu Road, Ogudu, Lagos
Email: hello@affordabletyres.ng
Phone: 09087934000
Updates to This Policy
We may update this Policy page periodically. Any changes will be posted on this page with
an updated revision date.
Return Policy
If you have already received your tyres but wish to return them due to an incorrect size or
selection, please contact our Customer Service team urgently via the Contact Us page.
Important Notice
Tyres purchased directly from our warehouse or importers are not eligible for
return
Kindly ensure that you confirm the correct tyre size before placing your
order
Tyres collected from the warehouse or importers cannot be returned
Return Charges
Tyres collected from vendors may be returned; however, this
will incur applicable charges:
A pick-up fee to return the incorrect tyres
A delivery fee for the replacement tyres
Example of Return Costs
For example, if the initial delivery cost was ₦10,000, the
return process will involve:
₦10,000 to collect the tyres for return
₦10,000 to deliver the replacement set
All charges will be communicated to you during the return process. Once we receive your
request, our team will review it and advise you on the next steps.
Contact Us
For any questions about returns or to initiate a return, please contact our Customer Service
team through our Contact Us page. We'll guide you through the process and provide all
necessary information.